Shopify

Your store, kept in shape.

Theme updates, app vetting, bug fixes and store health checks — on a predictable monthly retainer.

What we look after

Theme & platform maintenance

Keeping your theme updated and your store aligned with Shopify's evolving requirements — checkout, customer accounts and catalogue.

Bug fixes & breakages

Diagnosing and resolving issues that appear after platform updates, app changes or theme modifications.

Section & template work

Adding or adjusting theme sections, page templates and layout details within your monthly hours.

App review & vetting

Checking new apps for performance impact, theme compatibility and whether a custom solution is a better fit.

Merchandising support

Collections, navigation, metafields, product templates and general store content updates.

Store health checks

Periodic page speed and Core Web Vitals checks to keep your storefront fast and performing well.

Simple, predictable pricing

Care Plan

$480 /month

4 hours/month
$120/hr effective rate (standard $150/hr)
Response within 1 business day
Urgent issues: same business day
Priority scheduling
Monthly work summary

More hours

Growth Plan

$960 /month

8 hours/month
$120/hr effective rate (standard $150/hr)
Same-day response for urgent issues
Priority scheduling
Monthly work summary

Additional hours billed at $120/hr. Time is tracked in 15-minute increments — you pay only for what's used.

Month-to-month, no minimum period
Invoiced monthly in advance
14 days' notice to cancel
All prices in AUD

Getting started

Tell us about your store

Share your store URL and what you need. A short call gets us up to speed.

We review your setup

We get familiar with your theme, customisations and installed apps before anything is touched.

Monthly support runs quietly

Requests come through a dedicated channel. You get a monthly summary of hours used and work completed.

Not included

Major platform migrations and re-builds
Marketing, SEO, advertising and analytics
Copywriting, photography and graphic design
Third-party app subscription costs